Terms and conditions

Espace Ventures LLC is responsible for processing your personal data in accordance with this privacy policy.
We are committed to keeping your data secure and in accordance with the General Data Protection Regulation (GDPR) elaborate.
If you have any questions about your privacy, please contact us at: support@zincoccasions.tech

1. Company information

Privacy: Your email address is secure We do not sell or rent personal information without your consent. They are used exclusively to personalize content, services and advertising.

2. Acquisition of goods

Payment:
When you place an order you provide payment information (e.g. B. credit card) correctly and completely.

Transfer of ownership and risk:
Ownership and risk of the products ordered pass to you upon delivery to the shipping service provider.
We reserve the right to cancel orders in case of violation of the Terms of Use or for other legitimate reasons. If you cancel, you will receive a notification and, if necessary, a refund.

3. Protection of your data

We guarantee the confidentiality of your data and will not transmit them without your consent, except for the correct performance of our services.

Data usage:

• Answer your requests

• Customizing future purchases

• Improve our services and communication

4. Personal data (PII)

We voluntarily collect:

• Surname, first name

• Postal address

• Email address

• Date of birth

• Telephone number

• Payment information

IP address: To diagnose technical problems, manage the website, user identification and for aggregate demographics.

5. Use and disclosure of data

Storage:
The data is stored in accordance with EU and UK law (GDPR).

Usage:

• Providing service information

• Website management

• Conducting transactions

Transmitting:

• Fraud prevention

• Service providers (payment, shipping) maintaining confidentiality

• Legal obligations, official investigations, protection of our rights

International broadcast:
Data may be transferred outside the EEA while ensuring an adequate level of protection.

6. Cookies

We use cookies to improve user experience:

• Visitor recognition

• Navigation customization

• Performance optimization

Third-party cookies: Subject to their privacy policies. We assume no responsibility.

7. Email communication

• Service related: order confirmations, reminders, notifications

• Marketing: Newsletter or promotions (you can unsubscribe at any time)

8. Security and Storage

• The data will be retained for at least 3 years after the last contact, then deleted or made anonymous unless there is a legal obligation

• Measures to ensure data exchange are being implemented, but full security cannot be ensured

9. Special transfers

In the event of sales, mergers or liquidation of companies, the data may be transferred to third parties in compliance with legal regulations and safeguards.

10. Customer service

For questions regarding personal data or the exercise of GDPR rights:support@zincoccasions.tech

11. Third party liability for payments

Payment is processed through third parties, Espace Ventures LLC you are not responsible for their privacy practices or damages when using your payment information.

12. Policy changes

This policy is part of the Terms of Use. The changes will be posted on the website and will be applied immediately. By using the website you accept the updated version.

13. Limitation of liability

• No guarantee of freedom from interruptions, safety or errors

• Products/services are offered „as is“

• No liability for direct or indirect damages, including lost profits or loss of data

14. Indemnity

You agree to indemnify Espace Ventures LLC , employees, partners and suppliers against third-party claims arising from violations of these Terms.

15. Separable clause

Ineffective provisions do not affect the validity of the remaining conditions.

16. Termination of the contract

Pre-termination obligations remain. Espace Ventures LLC it can block access in case of breaches.

17. Entire agreement

These Terms, together with all policies on the Website, constitute the complete agreement between you and Espace Ventures LLC

18. Applicable law

uk laws apply.

19. Changes to the conditions

We reserve the right to change the Terms of Use. The current version is available on the website at any time.

20. Returns and Refunds Policy

• Return within 30 days

• Only new, unused products

• Returns by post with free return label

• Refund within 10 working days after inspection

21. Complaints – defective products

• Exchange, repair or refund possible

• Complaints within one year of discovery of the defect, maximum legal warranty period

• Processing within 30 days

22. Contact