Frequently Asked Questions
HOW CAN I PLACE AN ORDER?
Simply select your desired model on the product page, then click on the "Add to Cart" button and follow the simple steps to complete your order.
We will prepare your order and inform you about its shipping!
HOW LONG WILL MY ORDER BE SHIPPED?
Orders from our store usually ship within 3-5 working days. For international orders, transit takes an additional 1-2 weeks.
MY TRACKING NUMBER DOESN'T WORK.
It may take 1-2 days for tracking numbers to appear in the carrier's system. Sometimes the courier loses an order. If the tracking number still does not work after a few days, contact the carrier.
I NEED HELP WITH A LATE ORDER.
Orders from our store usually ship within 3-5 business days. For international orders, transit takes an additional 1-2 weeks. If your order has not arrived after 5 working days (domestic) and 15 working days (international), contact us for immediate assistance.
PAYMENTS
What types of payments do you accept? We accept Visa, Mastercard. When will my card be charged? Immediately after successful order placement.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and shop at our store.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the Internet to process payments. Your credit card information will only be used to complete the requested transaction and will not be stored thereafter.